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Discussion in 'Tansu Knives' started by chefcomesback, Sep 19, 2015.

  1. chefcomesback

    chefcomesback Founding Member

    Recently I had changed into more "stronger " epoxy to secure the spacers and the handles but some feedback has proven it is not as strong as my initial tests indicated . I had few blades getting loose and one handle fail from the spacer . Just to give everybody a piece of mind if one of my knives you have has a problem regardless of where you bought it from ( direct from myself , knives and stones or bst ) I will fix it covering the shipping costs included .
    If you have one of my knives I will maintain it for you ( thinning , sharpening , the handle maintenance ) as long as the shipping is covered
    If you are not happy with your custom knife I will refund you or will make you another one .
    If anyone needs any assistance with any of the services above feel free to contact me ,
    Mert
     
    chefcomesback, Sep 19, 2015
    #1
  2. marc4pt0

    marc4pt0 Founding Member

    You are truly a Gentleman.
     
    marc4pt0, Sep 19, 2015
    #2
  3. Lefty

    Lefty Founding Member

    Classy. It happens, and you are handling it perfectly. Above and beyond, even.
     
    Lefty, Sep 19, 2015
    #3
  4. cheflarge

    cheflarge Founding Member

    NOT SURPRISED!!! Mert is one of the classiest, honorable people that I have met. HUGE FAN! :cool:
     
    cheflarge, Sep 19, 2015
    #4
  5. V1P

    V1P Founding Member

    Mert, you're the man!Feel even better to be in line for one of your customs.
     
    V1P, Sep 19, 2015
    #5
  6. Rick

    Rick aka Pensacola Tiger Founding Member Gold Contributor

    Mert, so far, so good, but it's nice to know you stand behind your work.
     
    Rick, Sep 19, 2015
    #6
  7. CrisAnderson27

    CrisAnderson27

    Excellent my friend! This is absolutely the right way to handle this kind of thing! Stand up attitude, as always brother!
     
    CrisAnderson27, Sep 19, 2015
    #7
  8. Toothpick

    Toothpick #2 since day #1 Founding Member

    Stand up guy this one.
     
    Toothpick, Sep 19, 2015
    #8
  9. Rami

    Rami

    That he is.
     
    Rami, Sep 20, 2015
    #9
  10. WarrenB

    WarrenB

    Great way to deal with a potential issue:cool1
    No problems with the handle on mine so far:)
     
    WarrenB, Sep 20, 2015
    #10

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